Archive - Mindshare in the News
January 28, 2008
Dissatisfied customers can pose a major problem for any company, especially with today's plethora of online forums and chat rooms. Mindshare Technologies, Inc. provides companies with instant data they need to provide a better customer experience through its hosted feedback solution.
Dissatisfied customers can pose a major problem for any company, especially with today's plethora of online forums and chat rooms. Mindshare Technologies, Inc. provides companies with instant data they need to provide a better customer experience through its hosted feedback solution.
January 15, 2008
Utah Business and Wasatch Digital iQ are pleased to announce the finalists of the IQ Awards, an annual innovation recognition program that highlights the most exciting and innovative products, processes and procedures coming out of Utah's bright minds.
Utah Business and Wasatch Digital iQ are pleased to announce the finalists of the IQ Awards, an annual innovation recognition program that highlights the most exciting and innovative products, processes and procedures coming out of Utah's bright minds.
January 1, 2008
Mr. Hanks joins other decision leaders in discussing the struggle to find qualified talent and the trend toward acquisitions of companies in Utah.
Mr. Hanks joins other decision leaders in discussing the struggle to find qualified talent and the trend toward acquisitions of companies in Utah.
December 20, 2007
Is it a wise career move to show up at work in a car that's nicer than the one your boss drives? Mindshare President and Chairman Richard D. Hanks was interviewed by USA Today for an article on executive cars.
Is it a wise career move to show up at work in a car that's nicer than the one your boss drives? Mindshare President and Chairman Richard D. Hanks was interviewed by USA Today for an article on executive cars.
July 6, 2007
Customer feedback is important for any business. But for the feedback to be most useful, it can't be delayed and companies must act on it quickly, said the chief executive of a Salt Lake City company that helps businesses improve their services.
Customer feedback is important for any business. But for the feedback to be most useful, it can't be delayed and companies must act on it quickly, said the chief executive of a Salt Lake City company that helps businesses improve their services.
May 18, 2007
Mindshare Technologies has announced that Firestone Complete Auto Care and Tires Plus has selected Mindshare Technologies to help measure customer satisfaction and customer loyalty.
Mindshare Technologies has announced that Firestone Complete Auto Care and Tires Plus has selected Mindshare Technologies to help measure customer satisfaction and customer loyalty.
May 9, 2007
Mindshare Technologies was the subject of Fred Ball's 'Speaking On Business' broadcast on KSL radio on May 9th, 2007. Listen to the broadcast.
Mindshare Technologies was the subject of Fred Ball's 'Speaking On Business' broadcast on KSL radio on May 9th, 2007. Listen to the broadcast.
April 25, 2007
Mindshare Technologies, the leading provider of real-time customer feedback solutions, today announced that Firestone Complete Auto Care and Tires Plus have selected Mindshare Technologies to help measure customer satisfaction and customer loyalty.
Mindshare Technologies, the leading provider of real-time customer feedback solutions, today announced that Firestone Complete Auto Care and Tires Plus have selected Mindshare Technologies to help measure customer satisfaction and customer loyalty.
March 28, 2007
Mindshare President appears on the CRM Talk Radio show hosted by Kate Schrader on wsRadio.com. The interview covered all aspects of how to bring the voice of your customers into your CRM solution.
Mindshare President appears on the CRM Talk Radio show hosted by Kate Schrader on wsRadio.com. The interview covered all aspects of how to bring the voice of your customers into your CRM solution.
February 28, 2007
Mindshare and and its president, Richard D. Hanks are featured on a podcast of Rocky Mountain Voices.
Mindshare and and its president, Richard D. Hanks are featured on a podcast of Rocky Mountain Voices.
Nov 27, 2006
Another new partnership has been announced, hear ye, hear ye: Mindshare Technologies and SoundBite Communications to develop and deliver on demand Customer Experience Management (CEM) and Monitoring products has been announced.
Another new partnership has been announced, hear ye, hear ye: Mindshare Technologies and SoundBite Communications to develop and deliver on demand Customer Experience Management (CEM) and Monitoring products has been announced.
March 11, 2005
Mindshare Technologies' President, Richard D Hanks, was recently selected as one of the top entrepreneurs in Utah by the V|100. Sponsored by vSpring Capital, the vSpring Capital Top 100 Venture Entrepreneurs is a peer-selected group of elite entrepreneurs and businesspeople with direct ties to the state of Utah.
Mindshare Technologies' President, Richard D Hanks, was recently selected as one of the top entrepreneurs in Utah by the V|100. Sponsored by vSpring Capital, the vSpring Capital Top 100 Venture Entrepreneurs is a peer-selected group of elite entrepreneurs and businesspeople with direct ties to the state of Utah.
October 13, 2004
Salt Lake City-based Mindshare Technologies is built on a simple idea: the truism that customer loyalty is a companyss biggest driver of repeat business and profitability. Learn more about Mindshare in the article from Wasatch DIgital iQ.
Salt Lake City-based Mindshare Technologies is built on a simple idea: the truism that customer loyalty is a companyss biggest driver of repeat business and profitability. Learn more about Mindshare in the article from Wasatch DIgital iQ.
August 31, 2004
The Brand-Consumer relationship is a critical asset that requires constant vigilance to develop and protect. When you seek to improve your performance in a given activity, how do you do it?
The Brand-Consumer relationship is a critical asset that requires constant vigilance to develop and protect. When you seek to improve your performance in a given activity, how do you do it?
April 19, 2004
Have you ever had such a lousy experience in a restaurant that you just wanted to smack the server upside the head?
Perhaps it happened at the corner grocery store or some other type of retail outlet.
Have you ever had such a lousy experience in a restaurant that you just wanted to smack the server upside the head?
Perhaps it happened at the corner grocery store or some other type of retail outlet.
May 1, 2004
Opportunities Are Often Missed Because We Are Broadcasting When We Should Be Listening
Opportunities Are Often Missed Because We Are Broadcasting When We Should Be Listening
August 1, 2003
A necessary strategy should you fail to listen to your existing (or former) customers!
A necessary strategy should you fail to listen to your existing (or former) customers!
July 1, 2003
They are here to stay - after all, you keep attracting them. But will they agree to stay with your brand? And if so, at what cost?
They are here to stay - after all, you keep attracting them. But will they agree to stay with your brand? And if so, at what cost?
June 1, 2003
Most customers are willing to spend money with the same brand - again and again, if their expectations are met.
Most customers are willing to spend money with the same brand - again and again, if their expectations are met.
May 1, 2003
John Sperry, CEO of Mindshare Technologies, describes how a continuous customer feedback system like Mindshare gives you a "moving picture" of your employees' performance.
John Sperry, CEO of Mindshare Technologies, describes how a continuous customer feedback system like Mindshare gives you a "moving picture" of your employees' performance.
January 14, 2003
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