Susan Gray Joins Mindshare Technologies as Director of Marketing
Rapid Growth Continues for Leading Customer Feedback Provider
Mindshare Technologies, the leader in customer feedback solutions, announced today that Susan Gray has joined the company as Director of Marketing. Susan brings over 15 years of experience to the position. She will be responsible for coordinating all marketing efforts, including implementation and measurement of all integrated marketing programs. She will also be involved in the day-to-day management of Mindshare's sales initiatives, lead generation, and market strategies.
“We're pleased to have Susan join our company, and she will play an important role,” said Mindshare President Richard D. Hanks. “Mindshare recently surpassed 60 consecutive months of increasing revenues and her efforts will help us keep that pace for years to come.”
Susan has a strong background in promoting technology-based companies, including previous marketing roles with TriGeo Network Security, Linux Networx and Forum Systems, Inc. She has a track record of proven results in all roles including increasing leads and sales by significant amounts.
“Joining Mindshare Technologies is a great opportunity for me,” said Susan. “We are already the market leader in automated feedback surveys and have some of the biggest companies in the world as clients, providing a great foundation for continued growth.”
Mindshare helps companies improve operational excellence, foster consumer satisfaction, build customer loyalty, and support employee retention. Our industry experts guide clients in building comprehensive Enterprise Feedback Management (EFM) solutions. Mindshare's proprietary survey technology captures the voice of the customer in real-time and immediately transforms it into actionable intelligence through powerful and incisive reporting. As a hosted system, Mindshare is affordable and flexible, providing automated surveys and reports tailored to each client’s specific needs. The reports are web-accessible 24/7 or by scheduled email delivery. Mindshare serves more than 25 different industries including travel, hospitality, restaurant, financial, salon, automotive, and retail. Clients range from small regional chains to large multinational corporations. For information, visit www.mshare.net.



