Bruce Wolff Joins Mindshare Technologies'
Board of Directors
Well-Respected Hospitality and Contact Center Expert Deepens Mindshare Board.
Mindshare Technologies, Inc. (www.mshare.net) is pleased to announce that Bruce Wolff has joined the company's Board of Directors. Mindshare is the leading provider of Enterprise Feedback Management solutions.
"This is a thrilling opportunity to join a winner," said Mr. Wolff. "I have spent my whole career focusing on listening to customers and trying to come up with innovative services that generate loyalty. Mindshare is unique in its ability to gather feedback in real time, and then immediately turn that feedback into actions that improve the customer’s experience.”
Bruce is the managing director of Hospitality and Travel for The Resource Group.
Over the years, Bruce has served on the boards of Pegasus Systems, Business Travel News, TravelWeb, BizTravel, and the Travel Industry Association of America (now known as US Travel Association). Bruce’s career includes 23 years of distinguished service with Marriott where he served as an EVP and Corporate Officer, with a focus on distribution, eCommerce, and sales and marketing channels. Prior to Marriott, Bruce worked in executive positions with New York Air, where he was in charge of sales and customer service, Trans World Airlines, where he was in charge of global reservations and airline training, and as the president of Hickory Travel.
Richard Hanks, Mindshare’s chairman adds, “We are pleased to have an executive of Bruce’s caliber, experience, and leadership join our board.
Mindshare helps companies improve operational excellence, foster consumer satisfaction, build customer loyalty, and support employee retention. Our industry experts guide clients in building comprehensive Enterprise Feedback Management (EFM) solutions. Mindshare's proprietary survey technology captures the voice of the customer in real-time and immediately transforms it into actionable intelligence through powerful and incisive reporting. As a hosted system, Mindshare is affordable and flexible, providing automated surveys and reports tailored to each client’s specific needs. The reports are web-accessible 24/7 or by scheduled email delivery. Mindshare serves more than 25 different industries including travel, hospitality, restaurant, financial, salon, automotive, and retail. Clients range from small regional chains to large multinational corporations. For information, visit www.mshare.net.



